Insights

articles

Dive deep into expert user research strategies, best practices from top companies, and innovative feedback workflows.

Implementing a CSAT Survey Strategy: A Guide for Product Leaders

Implementing a CSAT Survey Strategy: A Guide for Product Leaders

What is CSAT

What is CSAT

15 Essential Customer Satisfaction Survey Questions for Actionable Insights

15 Essential Customer Satisfaction Survey Questions for Actionable Insights

Balancing Core Product Improvements with Bold Bets: A Three Horizons Approach to Product Prioritization

Balancing Core Product Improvements with Bold Bets: A Three Horizons Approach to Product Prioritization

User Research at Netflix

User Research at Netflix

Mastering Survey Analysis: The Ultimate Guide

February 23, 2024

Mastering Survey Analysis: The Ultimate Guide

What is product experience management? A guide (2024)

February 22, 2024

What is product experience management? A guide (2024)

Qualitative feedback: What, why, and how (with examples) 2024

February 21, 2024

Qualitative feedback: What, why, and how (with examples) 2024

Product development lifecycle: An essential guide (2024)

February 20, 2024

Product development lifecycle: An essential guide (2024)

Product KPIs every product team should track (2024)

February 19, 2024

Product KPIs every product team should track (2024)

Voice of the Customer program: A comprehensive guide (2024)

February 18, 2024

Voice of the Customer program: A comprehensive guide (2024)

Customer feedback system: An essential guide (2024)

February 17, 2024

Customer feedback system: An essential guide (2024)

Product stickiness: What, why, how (with examples) 2024

February 16, 2024

Product stickiness: What, why, how (with examples) 2024

ResearchOps: Maximize your user research efficiency (2024)

February 15, 2024

ResearchOps: Maximize your user research efficiency (2024)

UX Research strategy: How do you develop one? (2024)

February 14, 2024

UX Research strategy: How do you develop one? (2024)

Continuous product design: A comprehensive guide (2024)

February 13, 2024

Continuous product design: A comprehensive guide (2024)

What is continuous product discovery? A guide (2024)

February 12, 2024

What is continuous product discovery? A guide (2024)

Basics of product management: An essential guide (2024)

February 11, 2024

Basics of product management: An essential guide (2024)

What is Interval data? A comprehensive guide (2024)

February 10, 2024

What is Interval data? A comprehensive guide (2024)

Comparative analysis: An essential guide (with examples) 2024

February 9, 2024

Comparative analysis: An essential guide (with examples) 2024

What are extraneous variables: Examples, types and controls (2024)

February 8, 2024

What are extraneous variables: Examples, types and controls (2024)

Sampling errors: Definition, types, examples & more (2024)

February 8, 2024

Sampling errors: Definition, types, examples & more (2024)

Conformity bias: All you need to know (with examples) 2024

February 7, 2024

Conformity bias: All you need to know (with examples) 2024

Internal vs external validity in UX research: A guide (2024)

February 7, 2024

Internal vs external validity in UX research: A guide (2024)

Product feedback survey: A comprehensive guide (2024)

February 6, 2024

Product feedback survey: A comprehensive guide (2024)

Product-led growth (PLG): Meaning, strategy, examples & more

February 6, 2024

Product-led growth (PLG): Meaning, strategy, examples & more

Product-led growth framework: An essential guide (2024)

February 5, 2024

Product-led growth framework: An essential guide (2024)

Market research survey questions: Get better insights (2024)

February 5, 2024

Market research survey questions: Get better insights (2024)

NPS tracking: What, why, and how (with examples) 2024

February 4, 2024

NPS tracking: What, why, and how (with examples) 2024

What is product engagement: How to measure & improve it (2024)

February 4, 2024

What is product engagement: How to measure & improve it (2024)

What is product led organization: A comprehensive guide (2024)

February 3, 2024

What is product led organization: A comprehensive guide (2024)

What are the fun ways to encourage survey participation (2024)

February 3, 2024

What are the fun ways to encourage survey participation (2024)

Product principles: What, why, and how (with examples) 2024

February 2, 2024

Product principles: What, why, and how (with examples) 2024

What is product parity: A comprehensive guide (2024)

February 1, 2024

What is product parity: A comprehensive guide (2024)

Product benchmarking: A comprehensive guide (2024)

January 31, 2024

Product benchmarking: A comprehensive guide (2024)

Product engagement score: What, why, and how (with examples) 2024

January 30, 2024

Product engagement score: What, why, and how (with examples) 2024

Product led onboarding: A complete guide (with examples) 2024

January 30, 2024

Product led onboarding: A complete guide (with examples) 2024

Product performance: What, why, and how (with examples) 2024

January 29, 2024

Product performance: What, why, and how (with examples) 2024

Gap analysis frameworks: Build successful products (2024)

January 28, 2024

Gap analysis frameworks: Build successful products (2024)

Optimize NPS question wording: An in-depth guide (2024)

January 27, 2024

Optimize NPS question wording: An in-depth guide (2024)

Evaluative research: Methods, types, and examples (2024)

January 26, 2024

Evaluative research: Methods, types, and examples (2024)

Generative research: Everything you need to know (2024)

January 25, 2024

Generative research: Everything you need to know (2024)

Pirate metrics: All you need to know about AARRR funnel (2024)

January 24, 2024

Pirate metrics: All you need to know about AARRR funnel (2024)

Product feedback loop: A comprehensive guide (2024)

January 23, 2024

Product feedback loop: A comprehensive guide (2024)

Leading questions (with examples): What, why, and types (2024)

January 22, 2024

Leading questions (with examples): What, why, and types (2024)

Anonymous surveys: What, why, and how (with examples) 2024

January 21, 2024

Anonymous surveys: What, why, and how (with examples) 2024

What is a survey sampling: All you need to know (2024)

January 20, 2024

What is a survey sampling: All you need to know (2024)

What is tNPS: A comprehensive guide (2024)

January 19, 2024

What is tNPS: A comprehensive guide (2024)

UX research report: Write & present your UX research findings

January 18, 2024

UX research report: Write & present your UX research findings

In app survey: A guide to collect valuable feedback (2024)

January 17, 2024

In app survey: A guide to collect valuable feedback (2024)

NPS email: A complete guide on NPS survey emails (2024)

January 16, 2024

NPS email: A complete guide on NPS survey emails (2024)

Product analysis: What, why, and how (with examples) 2024

January 15, 2024

Product analysis: What, why, and how (with examples) 2024

Improve NPS: 8 proven ways to improve NPS score (2024)

January 14, 2024

Improve NPS: 8 proven ways to improve NPS score (2024)

Message testing: A definitive guide (2024)

January 13, 2024

Message testing: A definitive guide (2024)

What is product experience? A comprehensive guide (2024)

January 12, 2024

What is product experience? A comprehensive guide (2024)

App feedback: Everything you need to know (2024)

January 11, 2024

App feedback: Everything you need to know (2024)

Customer advisory board: What, why, and how (2024)

January 10, 2024

Customer advisory board: What, why, and how (2024)

What is user retention? Measure, analyze & improve it (2024)

January 9, 2024

What is user retention? Measure, analyze & improve it (2024)

What is a good NPS score for SaaS: All you need to know (2024)

January 8, 2024

What is a good NPS score for SaaS: All you need to know (2024)

20 B2B SaaS metrics: How to measure and improve them (2024)

January 7, 2024

20 B2B SaaS metrics: How to measure and improve them (2024)

5 Why template: Root cause analysis (with examples) 2024

January 6, 2024

5 Why template: Root cause analysis (with examples) 2024

Product market fit framework: How to achieve PMF (2024)

January 5, 2024

Product market fit framework: How to achieve PMF (2024)

UX research process: A comprehensive guide (2024)

January 4, 2024

UX research process: A comprehensive guide (2024)

Customer experience KPIs: What, why, and how (2024)

January 3, 2024

Customer experience KPIs: What, why, and how (2024)

Survey bias: Which survey is most likely affected by bias? (2024)

January 2, 2024

Survey bias: Which survey is most likely affected by bias? (2024)

Growth loops: A comprehensive guide with examples (2024)

January 1, 2024

Growth loops: A comprehensive guide with examples (2024)

Building an MVP: A guide to building a minimum viable product

December 31, 2023

Building an MVP: A guide to building a minimum viable product

Types of persona and how to create them: A guide (2024)

December 30, 2023

Types of persona and how to create them: A guide (2024)

Customer experience goals: What, why, and how (2024)

December 29, 2023

Customer experience goals: What, why, and how (2024)

What is product research: All you need to know (2024)

December 27, 2023

What is product research: All you need to know (2024)

What is actionable feedback: All you need to know (2024)

December 26, 2023

What is actionable feedback: All you need to know (2024)

What is product feedback? A comprehensive guide (2024)

December 25, 2023

What is product feedback? A comprehensive guide (2024)

Survey designs: Process, principles & examples (2024)

December 23, 2023

Survey designs: Process, principles & examples (2024)

Recruiting into research: 10 ways to recruit research participants

December 22, 2023

Recruiting into research: 10 ways to recruit research participants

NPS question examples: Get better product insights (2024)

December 20, 2023

NPS question examples: Get better product insights (2024)

User personas examples: Templates and best practices (2024)

December 19, 2023

User personas examples: Templates and best practices (2024)

21 Best UX research methods: What, When & How (2024)

December 13, 2023

21 Best UX research methods: What, When & How (2024)

What is product discovery: A comprehensive guide (2023)

November 27, 2023

What is product discovery: A comprehensive guide (2023)

Guides: How to run NPS surveys?

October 27, 2023

Guides: How to run NPS surveys?

From Feedback to Breakthrough Insights

From Feedback to Breakthrough Insights

Getting meaningful and actionable feedback from surveys

Getting meaningful and actionable feedback from surveys

Mastering Survey Design

Mastering Survey Design

Unlocking deeper insights: The benefits of combining analytical tools with Blitzllama

Unlocking deeper insights: The benefits of combining analytical tools with Blitzllama

11 times contextual surveys saved the day

11 times contextual surveys saved the day

How SaaS companies use in-product feedback loops to ship the right features

December 7, 2022

How SaaS companies use in-product feedback loops to ship the right features

How Apollo.io uses rapid, continuous user research to innovate at scale

November 30, 2022

How Apollo.io uses rapid, continuous user research to innovate at scale

How a B2B SaaS startup increased feature adoption by 80%

November 5, 2022

How a B2B SaaS startup increased feature adoption by 80%

Supercharging user research activities using Blitzllama

October 12, 2022

Supercharging user research activities using Blitzllama

How do high-growth companies like Figma and Brex use in-product feedback loops to innovate fast

September 7, 2022

How do high-growth companies like Figma and Brex use in-product feedback loops to innovate fast

Building intelligent post-feedback workflows

August 12, 2022

Building intelligent post-feedback workflows

How to setup feedback loops to constantly improve your product

How to setup feedback loops to constantly improve your product

Improving purchase conversion from 8% to 12% in a gaming app

Improving purchase conversion from 8% to 12% in a gaming app

Improving D1 retention in an edtech mobile app

Improving D1 retention in an edtech mobile app