Insights

articles

Dive deep into expert user research strategies, best practices from top companies, and innovative feedback workflows.

Drive 5-Star Ratings: UX Insights from Top Fintech Apps

December 12, 2024

Drive 5-Star Ratings: UX Insights from Top Fintech Apps

The Truth About Coinbase Fees: Insights from Frustrated Users

December 9, 2024

The Truth About Coinbase Fees: Insights from Frustrated Users

What Users Think Of SoFi: Powerful Insights From 10k Reviews

December 6, 2024

What Users Think Of SoFi: Powerful Insights From 10k Reviews

Chime Retention Strategies: Top Insights for Product Teams

November 24, 2024

Chime Retention Strategies: Top Insights for Product Teams

5 Epic Feature Adoption Metrics For Your Product Growth

November 4, 2024

5 Epic Feature Adoption Metrics For Your Product Growth

What is a good NPS score for SaaS: All you need to know (2024)

October 28, 2024

What is a good NPS score for SaaS: All you need to know (2024)

NPS tracking: What, why, and how (with examples) 2024

October 28, 2024

NPS tracking: What, why, and how (with examples) 2024

5 Why template: Root cause analysis (with examples) 2024

October 28, 2024

5 Why template: Root cause analysis (with examples) 2024

User personas examples: Templates and best practices (2024)

October 28, 2024

User personas examples: Templates and best practices (2024)

15 Customer Satisfaction Survey Questions for Actionable Insights

October 26, 2024

15 Customer Satisfaction Survey Questions for Actionable Insights

How SaaS Brands Use In-Product Feedback to Ship Better Features

October 26, 2024

How SaaS Brands Use In-Product Feedback to Ship Better Features

Voice of the Customer program: A comprehensive guide (2024)

October 26, 2024

Voice of the Customer program: A comprehensive guide (2024)

How a B2B SaaS startup increased feature adoption by 80%

October 26, 2024

How a B2B SaaS startup increased feature adoption by 80%

17 Practical Ways To Improve Survey Response Rates(without Bias)

October 26, 2024

17 Practical Ways To Improve Survey Response Rates(without Bias)

Product market fit framework: How to achieve PMF (2024)

October 26, 2024

Product market fit framework: How to achieve PMF (2024)

In-Depth: Typefrom vs. Blitzllama

October 26, 2024

In-Depth: Typefrom vs. Blitzllama

Customer Journey (SaaS): How To Turn Users Into Advocates

October 26, 2024

Customer Journey (SaaS): How To Turn Users Into Advocates

Survey bias: Which survey is most likely affected by bias? (2024)

October 26, 2024

Survey bias: Which survey is most likely affected by bias? (2024)

Qualitative feedback: What, why, and how (with examples) 2024

October 26, 2024

Qualitative feedback: What, why, and how (with examples) 2024

Improving purchase conversion from 8% to 12% in a gaming app

October 26, 2024

Improving purchase conversion from 8% to 12% in a gaming app

Product KPIs every product team should track (2024)

October 26, 2024

Product KPIs every product team should track (2024)

What are the fun ways to encourage survey participation (2024)

October 26, 2024

What are the fun ways to encourage survey participation (2024)

Mastering Survey Analysis: The Ultimate Guide

October 26, 2024

Mastering Survey Analysis: The Ultimate Guide

Mastering Survey Design

October 26, 2024

Mastering Survey Design

Guides: How to run NPS surveys?

October 26, 2024

Guides: How to run NPS surveys?

Implementing a CSAT Survey Strategy: A Guide for Product Leaders

October 26, 2024

Implementing a CSAT Survey Strategy: A Guide for Product Leaders

Building intelligent post-feedback workflows

October 26, 2024

Building intelligent post-feedback workflows

Balancing Core Product Goals: A Three Horizons Approach

October 26, 2024

Balancing Core Product Goals: A Three Horizons Approach

Combining Analytical Tools with Blitzllama for Deeper Insights

October 26, 2024

Combining Analytical Tools with Blitzllama for Deeper Insights

How High-Growth Brands Use In-Product Feedback to Innovate Fast

October 26, 2024

How High-Growth Brands Use In-Product Feedback to Innovate Fast

How Apollo.io Uses Rapid User Research to Drive Innovation

October 26, 2024

How Apollo.io Uses Rapid User Research to Drive Innovation

What is tNPS: A comprehensive guide (2024)

October 21, 2024

What is tNPS: A comprehensive guide (2024)

Limitations of AI Chatbots for Feedback Analysis

October 17, 2024

Limitations of AI Chatbots for Feedback Analysis

9 Proven Ways To Increase Feature Adoption (for Product Managers)

October 16, 2024

9 Proven Ways To Increase Feature Adoption (for Product Managers)

How To Boost Feature Adoption With Targeted Surveys

October 4, 2024

How To Boost Feature Adoption With Targeted Surveys

Product stickiness: What, why, how (with examples) 2024

October 3, 2024

Product stickiness: What, why, how (with examples) 2024

20 B2B SaaS metrics: How to measure and improve them (2024)

October 3, 2024

20 B2B SaaS metrics: How to measure and improve them (2024)

Survey designs: Process, principles & examples (2024)

October 3, 2024

Survey designs: Process, principles & examples (2024)

Transactional vs Relational NPS: Which One Do You Need?

September 30, 2024

Transactional vs Relational NPS: Which One Do You Need?

Duolingo’s Growth Playbook: Ways to Build a Habit-Forming Product

September 26, 2024

Duolingo’s Growth Playbook: Ways to Build a Habit-Forming Product

12 (Time-Saving) Customer Feedback Tools for Product Teams

September 20, 2024

12 (Time-Saving) Customer Feedback Tools for Product Teams

Product Research: What It Is & How to Get It Right the First Time

September 17, 2024

Product Research: What It Is & How to Get It Right the First Time

How To Use Surveys To Slash Customer Churn: Strategies That Work

September 16, 2024

How To Use Surveys To Slash Customer Churn: Strategies That Work

Practical Tips for Implementing Feedback into Your Product Roadmap

September 10, 2024

Practical Tips for Implementing Feedback into Your Product Roadmap

From Detractors To Promoters: 6 Guaranteed Ways To Boost Your NPS

September 4, 2024

From Detractors To Promoters: 6 Guaranteed Ways To Boost Your NPS

Customer Sentiment Analysis: 5 Epic Usecases for Better Insights

August 23, 2024

Customer Sentiment Analysis: 5 Epic Usecases for Better Insights

5 Leading Question Examples To Avoid For Better Response

August 21, 2024

5 Leading Question Examples To Avoid For Better Response

Customer Satisfaction Metrics: Proven Ways To Get Real Results

August 13, 2024

Customer Satisfaction Metrics: Proven Ways To Get Real Results

VoC Techniques: 7 Guaranteed Ways To Get More Sales

VoC Techniques: 7 Guaranteed Ways To Get More Sales

What Is a Good Survey Response Rate in 2024?

What Is a Good Survey Response Rate in 2024?

Customer Feedback Management: Tested Ways To Turn Feedback Into Action

Customer Feedback Management: Tested Ways To Turn Feedback Into Action

What is CSAT + Proven Tips to Get a High Score

What is CSAT + Proven Tips to Get a High Score

User Research at Netflix

User Research at Netflix

What is product experience management? A guide (2024)

February 22, 2024

What is product experience management? A guide (2024)

Product development lifecycle: An essential guide (2024)

February 20, 2024

Product development lifecycle: An essential guide (2024)

Customer feedback system: An essential guide (2024)

February 17, 2024

Customer feedback system: An essential guide (2024)

ResearchOps: Maximize your user research efficiency (2024)

February 15, 2024

ResearchOps: Maximize your user research efficiency (2024)

UX Research strategy: How do you develop one? (2024)

February 14, 2024

UX Research strategy: How do you develop one? (2024)

What is continuous product discovery? A guide (2024)

February 12, 2024

What is continuous product discovery? A guide (2024)

Basics of product management: An essential guide (2024)

February 11, 2024

Basics of product management: An essential guide (2024)

What is Interval data? A comprehensive guide (2024)

February 10, 2024

What is Interval data? A comprehensive guide (2024)

Comparative analysis: An essential guide (with examples) 2024

February 9, 2024

Comparative analysis: An essential guide (with examples) 2024

What are extraneous variables: Examples, types and controls (2024)

February 8, 2024

What are extraneous variables: Examples, types and controls (2024)

Sampling errors: Definition, types, examples & more (2024)

February 8, 2024

Sampling errors: Definition, types, examples & more (2024)

Conformity bias: All you need to know (with examples) 2024

February 7, 2024

Conformity bias: All you need to know (with examples) 2024

Internal vs external validity in UX research: A guide (2024)

February 7, 2024

Internal vs external validity in UX research: A guide (2024)

Product feedback survey: A comprehensive guide (2024)

February 6, 2024

Product feedback survey: A comprehensive guide (2024)

Product-led growth (PLG): Meaning, strategy, examples & more

February 6, 2024

Product-led growth (PLG): Meaning, strategy, examples & more

Product-led growth framework: An essential guide (2024)

February 5, 2024

Product-led growth framework: An essential guide (2024)

Market research survey questions: Get better insights (2024)

February 5, 2024

Market research survey questions: Get better insights (2024)

What is product engagement: How to measure & improve it (2024)

February 4, 2024

What is product engagement: How to measure & improve it (2024)

What is product led organization: A comprehensive guide (2024)

February 3, 2024

What is product led organization: A comprehensive guide (2024)

Product principles: What, why, and how (with examples) 2024

February 2, 2024

Product principles: What, why, and how (with examples) 2024

What is product parity: A comprehensive guide (2024)

February 1, 2024

What is product parity: A comprehensive guide (2024)

Product benchmarking: A comprehensive guide (2024)

January 31, 2024

Product benchmarking: A comprehensive guide (2024)

Product engagement score: What, why, and how (with examples) 2024

January 30, 2024

Product engagement score: What, why, and how (with examples) 2024

Product led onboarding: A complete guide (with examples) 2024

January 30, 2024

Product led onboarding: A complete guide (with examples) 2024

Product performance: What, why, and how (with examples) 2024

January 29, 2024

Product performance: What, why, and how (with examples) 2024

Gap analysis frameworks: Build successful products (2024)

January 28, 2024

Gap analysis frameworks: Build successful products (2024)

Optimize NPS question wording: An in-depth guide (2024)

January 27, 2024

Optimize NPS question wording: An in-depth guide (2024)

Evaluative research: Methods, types, and examples (2024)

January 26, 2024

Evaluative research: Methods, types, and examples (2024)

Generative research: Everything you need to know (2024)

January 25, 2024

Generative research: Everything you need to know (2024)

Pirate metrics: All you need to know about AARRR funnel (2024)

January 24, 2024

Pirate metrics: All you need to know about AARRR funnel (2024)

Product feedback loop: A comprehensive guide (2024)

January 23, 2024

Product feedback loop: A comprehensive guide (2024)

Anonymous surveys: What, why, and how (with examples) 2024

January 21, 2024

Anonymous surveys: What, why, and how (with examples) 2024

What is a survey sampling: All you need to know (2024)

January 20, 2024

What is a survey sampling: All you need to know (2024)

UX research report: Write & present your UX research findings

January 18, 2024

UX research report: Write & present your UX research findings

In app survey: A guide to collect valuable feedback (2024)

January 17, 2024

In app survey: A guide to collect valuable feedback (2024)

NPS email: A complete guide on NPS survey emails (2024)

January 16, 2024

NPS email: A complete guide on NPS survey emails (2024)

Product analysis: What, why, and how (with examples) 2024

January 15, 2024

Product analysis: What, why, and how (with examples) 2024

Improve NPS: 8 proven ways to improve NPS score (2024)

January 14, 2024

Improve NPS: 8 proven ways to improve NPS score (2024)

Message testing: A definitive guide (2024)

January 13, 2024

Message testing: A definitive guide (2024)

What is product experience? A comprehensive guide (2024)

January 12, 2024

What is product experience? A comprehensive guide (2024)

App feedback: Everything you need to know (2024)

January 11, 2024

App feedback: Everything you need to know (2024)

Customer advisory board: What, why, and how (2024)

January 10, 2024

Customer advisory board: What, why, and how (2024)

What is user retention? Measure, analyze & improve it (2024)

January 9, 2024

What is user retention? Measure, analyze & improve it (2024)

UX research process: A comprehensive guide (2024)

January 4, 2024

UX research process: A comprehensive guide (2024)

Customer experience KPIs: What, why, and how (2024)

January 3, 2024

Customer experience KPIs: What, why, and how (2024)

Growth loops: A comprehensive guide with examples (2024)

January 1, 2024

Growth loops: A comprehensive guide with examples (2024)

Building an MVP: A guide to building a minimum viable product

December 31, 2023

Building an MVP: A guide to building a minimum viable product