Running surveys can be tiring, especially if you’re a product manager when the goal is highly objective. Whether it’s reducing churn, finding what users want, or driving upsells, Typeform has been the go-to tool.
While Typeform has been brilliant, it only scratches the surface. On the other hand, Blitzllama can help you explore deeper, making it one of the better Typeform alternatives.
Don’t just take the decision yet. Find out what makes Blitzllama different and how you might benefit from it.
TL;DR
- Blitzllama and Typeform both offer link surveys but the former offers the same at less cost ($75 as opposed to $99)
- While Typeform offers surveys, their in-app surveys open in the browser; hurting user experience
- Unlike Blitzllama’s in-app surveys, Typeform’s in-app surveys open in the browser; hurting user experience
- Blitzllama has guardrails and cohort-based analysis—not offered by Typeform
- Blitzllama offers integration with analytical tools like CleverTap, Mixpanel, and Amplitude while in Typeform you can access them via Zapier
- Typeform offers live chat for the Business and Enterprise Plans while Blitzllama offers instant 1:1 personal chat with faster resolution
Blitzllama vs Typeform: How do they fare?
Choosing between Typeform(the OG) and Blitzllama doesn’t have to be based on review sites(tbh, they don’t tell the whole truth). Here’s an overview of how both tools perform:
1. Link surveys
While Typeform offers link surveys—a simple way to collect feedback on multiple channels via a survey link. But, they cannot create contextual questions that might vary for each customer.
Let’s say you’re a fintech brand, who wants to know your users' experience. You can add conditions based on which the follow-up question would appear to different users.
Next, you can easily ask survey questions in any of these regional languages. From Kannada to Arabic to German, there are 14 languages.
And yes, you can create surveys without any technical expertise. It’s user-friendly for the non-tech guys in your firm.
Interestingly, Typeform and Blitzllama offer a sizable number of integration. However, Blitzllama provides additional features at a competitive price.
Finally, Blitzllama offers autosave. Users can resume from the question where they last left off.
In Typeform, users always begin from the first question on reopening the survey.
2. In-app surveys
As much as we like Typeform, it has its limitations. Does it gel well with your app?
Unlikely, since there’s no native integration. If you’re looking to launch surveys, it happens via banners and popups. Something that might look unnatural.
Blitzllama helps you create surveys that open within the app as opposed to a web browser that looks out of place.
Let’s say you want to know how user-friendly your product is. You can ask this question right after the interaction.
If you’ve reached so far, you deserve applause. Let us break it down for you.
- While Typeform doesn’t help you with crafting questions, Blitzllama offers an AI survey generator that can do the heavy lifting for you
- It crafts the question flow via a hypothesis (a simple input and you have the results)
- It's difficult to target and add specific users in Typeform while it's a breeze in Blitzllama thanks to cohort and attribute filters making it specific
- Finally, it requires an additional tool like Pendo or Clevertap along with Typeform to create surveys; means intervention from engineering and marketing teams
- Blitzllama helps you do it on a single dashboard reducing turnaround time
3. Feedback analysis
When it comes to feedback analysis, Typeform offers these charts and diagrams auto populated with data. They can be shared with your team or stakeholders. Blitzllama is at par in this regard.
What you don’t get in Typeform is clustering of responses into topics. Also known as topic modelling, all your responses are grouped into small clusters to help you understand which to prioritise.
Let’s say you have 500 responses. It categorises responses into improving onboarding or fixing bugs. However, this is only available for open-ended questions.
This brings us to prioritised survey insights. You’d agree that gathering insights from multiple questions is difficult. Prioritized survey offers takeaways via data mining helping you identify any anomalies, bugs or fixes that won’t be possible otherwise.
It can also help you recognize patterns pointing to a specific insight that wouldn’t be possible manually or in Typeform.
4. Pricing
When it comes to pricing, Typeform is slightly more expensive. With $29, $59, and $99 per month, the tool is super basic to tell you the truth. The cost-to-benefit ratio is pretty low for a basic plan offering 100 responses. The Plus plan offers 1000 responses, and an option to remove Typeform branding.
The Business Plan is priced at $99 offering 10k responses, drop-off rates, and conversion tracking. Of course, priority support and live chat.
Blitzllama costs much lower with a starter plan that’s free for up to 10k users and 100 monthly users. The Team plan is equally promising with unlimited responses and 25k MTUs.
Saving the best for the last, here’s why Blitzllama might be easier on your pocket:
- Unlimited responses and surveys for a lower price
- Unlimited users—feel free to add more
- Highly personalised support—you get 1:1 slack/teams channels and calls
5. Integrations
It’s now time to talk about integrations, something that’s dear to brands. Both Blitzllama and Typeform offer a slew of integrations. But, they vary in their purpose. As a product manager, here are the critical integrations that you might want in the tool.
Summing up, Typeform doesn’t offer most of these integrations that would help in building your product and user research. However, Typeform offers feedback analysis, and the chattermill integration can help you but it comes at a price(starts at $990).
In Blitzllama, you can conduct link surveys and in-app surveys along with feedback analysis at a lesser cost compared to Blitzllama.
6. Support
Typeform offers pretty decent support including a live chat for their Plus, Business, and Custom pricing plans. Typeform offers priority support for its Business and Enterprise plans.
Blitzllama offers priority support on Slack(which is instant), something our clients love about us. We also offer live chat support alongside WhatsApp.
Blitzllama vs Typeform: What should you choose?
To settle the debate, Typeform is a tool that works for conducting basic surveys. It doesn’t translate all those responses into actionable insights. Imagine having an Excel sheet full of responses that amount to nothing on their own.
It gets more difficult when you don't know which issue to address ASAP.
This is where Blitzllama steps in, doing link surveys and cohort analysis on a single dashboard at a lesser cost.
This is for you if you're a mobile app or SAAS business that needs to collect feedback from thousands of users and apply it in half the time.
Since the start of our journey, we have seen big wins such as:
- 30% increase in average response rates
- 4 million+ responses collected and analyzed
- 50 million daily API calls handled
If you want to know how Blitzllama can help improve the way surveys are done, hop on a demo call and we’ll take it from there.
