Understand how customers experience your product.
In-product surveys
Actionable Insights
Design concept tests
Unify all customer feedback to automatically discover insights and opportunities.
Unify Feedback
Auto Prioritisation
Simplified Reporting
Magic Search
Minimize churn and drive retention by uncovering engagement gaps and understanding user decisions.
Evaluate the relevance and accuracy of search results, identify gaps in functionality, and uncover opportunities to enhance the search experience, driving user satisfaction and engagement.
Evaluate user satisfaction with the delivery experience, identify pain points, and uncover opportunities to streamline logistics, improve communication, and enhance overall customer satisfaction.
Understand why previously active users have disengaged, uncover pain points and unmet needs, and implement strategic improvements to re-engage your audience and boost retention.
Identify the root causes of user churn, uncover unmet needs, and take actionable steps to improve retention, enhance engagement, and build long-term user loyalty.
Assess user satisfaction with the returns process, identify pain points, and discover ways to simplify steps, improve communication, and enhance the overall experience.
Assess customers' likelihood of making future purchases, identify barriers to repeat transactions, and uncover opportunities to enhance loyalty, boost retention, and optimize the customer journey.
Gauge subscribers' renewal intentions, identify churn risks, and uncover opportunities to enhance product value, improve retention strategies, and boost customer loyalty.
