SurveyMonkey is a brand synonymous with surveys and forms. However, its legacy comes with a few challenges: limited features in the free plan, high pricing, a lack of advanced functionalities, and the absence of personalized survey options.
If you’ve experienced these issues, you’re not alone. Many clients have faced similar frustrations, prompting us to write this blog on SurveyMonkey alternatives.
Let’s help you find your next tool!
7 Best SurveyMonkey Alternatives for 2025
1. Blitzllama
Blitzllama is a well-rounded feedback collection tool that helps you derive better survey insights. It offers in-app surveys, AI-driven analytics, and real-time dashboards helping you understand the ‘why’ behind the entire customer feedback.
Key Features
- AI Analysis: Uses advanced NLP to categorize open-text responses, evaluate sentiment, and reveal patterns in the run-up to actionable insights
- Real-Time Dashboards: Create custom dashboards that can shared with stakeholders with real-time data offering weekly, and monthly reports, identify revenue opportunities and pain points
- In-App and Multi-Platform Support: Run surveys without friction on Android, iOS, and web platforms with support for React Native and Flutter for device compatibility and contextual feedback collection
- Custom Survey Design: Run unlimited personalized surveys with comprehensive question types, conditional logic, and advanced user segment targeting in multiple languages
Blitzllama vs SurveyMonkey Feature Comparison
Pros
- Affordable Pay-As-You-Go Model: With plans starting at $100 per month, users get unlimited responses and surveys that make it economical for small and big firms
- Proactive Customer Support: Proactive customers with faster response times thanks to dedicated support channels including 1:1 Slack support for faster resolution
- All-in-one Survey Analytics: From categorizing open text responses into topics and sentiments, to performing cross-question and correlation analysis, Blitzllama is an all-in-one survey analytics software offering actionable recommendations based on insights
Cons
- Lacks Session Replay Support: Does not session replay which is necessary to watch user interactions
- No Heatmap Features: Lacks heatmap features which might help better in identifying pain points and areas of friction
Integrations
- Survey Platforms: Google Tag Manager, Web, React Native, Flutter, iOS, and Android
- Feedback sources: Play Store, Appstore, CSVs, surveys, Intercom, Freshchat, Zendesk
- Analytics: Mixpanel, Amplitude, Segment, Rudderstack, Export API, Webhook, Zapier, and more
- Collaboration: Slack
Why Brands Use Blitzllama
Brands prefer Blitzlllama for its descriptive AI-powered insights. Plus, for its the ability to offer customer feedback across multiple platforms. It’s well under budget and easy to install making it an automatic choice for startups and developing brands.
Blitzllama vs SurveyMonkey Pricing
2. Typeform
Typeform is a survey and form-building tool helping you create conversational surveys. They are visually pleasing with a question-at-a-time format that increases response rates.
Key Features
- Broad range of Question Types: Supports 17 question types including multiple choice, short-text, ratings, and file uploads
- Conditional logic: Provides conditional logic that customizes the survey flow based on answers, uses branching to skip/show questions, a logic map for easy setup, with variables for tailored feedback
- Customization and Branding: Create customized surveys along with native branding to retain identity by adding preferred colors, fonts, logos, etc.
Typeform vs SurveyMonkey Feature Comparison
Pros
- Visually engaging: Typeform has a chat-like interface that makes it engaging for the users leading to higher response rates
- Strong integration options: Works hassle-free with numerous third-party applications, helping users automate workflows and collect data easily across platforms
Cons
- Exorbitant prices for advanced features: Advanced logic and custom branding which are basic needs are available in higher pricing plans that can be exorbitant
- Restrictions on Free plan: The free plan restricts users with a minimal number of questions and responses which may not be enough for users looking for more features
Integrations
- Marketing & Sales: HubSpot, Mailchimp, ActiveCampaign, Marketo, Salesforce, Intercom
- Collaboration & Project Management: Slack, Trello, Notion, Monday.com, Asana
- Analytics & Reporting: Google Analytics, Mixpanel, Amplitude
- E-commerce: Shopify, Stripe, PayPal
- Automation: Zapier, Integromat (Make), Automate.io
- CRM: Pipedrive, Zoho CRM, HubSpot CRM
- Customer Support: Zendesk, Help Scout, Freshdesk
- File Storage: Google Drive, Dropbox, Box
- Productivity: Google Sheets, Airtable, Microsoft Excel
Why Brands Use Typeform
Brands use Typeform for its engaging interface. A key factor in increasing completion rates. In addition, the customization and integration options make it a highly preferred SurveyMonkey alternative.
Typeform vs SurveyMonkey Pricing
You might be interested in reading Typeform Alternatives
3. Tally.so
Tally. So is a simple no-code form and survey builder with unlimited forms and responses all for free. It’s a reasonably priced SurveyMonkey alternative for brands requiring plain surveys without superior features.
Key Features
- Unlimited Forms and Submissions: Users are free to create and collect an unlimited number of forms, surveys and responses without additional costs as long as they follow the fair use guidelines
- No-Code Interface: The tool offers an intuitive interface similar to the Notion which helps in easy creation without the need for coding
- Advanced Customization: Option to customize the surveys using custom CSS to visually align with the brand identity
Tally.so vs SurveyMonkey Feature Comparison
Pros
- Generous free plan: Unlike other tools, Tally offers unlimited forms and responses with basic branding meeting their needs
- Accommodative customization: Provides options to customize fonts, colors, and embed forms effortlessly; works well for users who want native brand integration but lack design skills
- Conditional logic and calculations: Supports conditional form logic and calculations in the free plan which is usually a premium feature on other platforms
Cons
- Limited analytics and reporting: The absence of detailed reporting and analytics as compared to SurveyMonkey will be a disadvantage for users desiring sophisticated insights
- Limited built-in survey templates: Tally doesn’t have an extensive library of built-in templates compared to its competitors which means manual effort
- Primitive data visualization: Data visualization is primitive—users can’t analyze results without exporting data
Integrations
- Data Management: Google Sheets, Airtable, Notion
- Automation Tools: Zapier, Make, Integrately, Relay.app
- Communication: Slack
- Analytics and Tracking: Google Analytics, Facebook Pixel
Why Brands Use Tally.so
Brands prefer Tally.so for its simple interface and affordable pricing. It is perfect for firms that need an easy way to collect data without incurring costs.
Tally.so vs SurveyMonkey Pricing
4. Youform
Youform is a user-friendly form and survey builder that makes it easier for startups and businesses to create and customize forms easily. This can be an alternative to SurveyMonkey if you aren’t looking for advanced survey features.
Key Features
- Drag-and-Drop Interface: With a drag-and-drop interface, it's easier for users without a coding background to create and customize surveys & forms in minutes
- Basic Analytics: With the provision to collect partial data before users hit submit, users can download all the dashboard data for further analysis
- Customizable Themes: Responsive surveys and forms along with customizable themes mean the surveys work across multiple devices including mobile and tablets
Youform vs SurveyMonkey Feature Comparison
Pros
- Cost-Effectiveness: Youform offers a free plan with unlimited forms and responses, making it a budget-friendly option for startups and small businesses
- Economical pricing: The free plan offers unlimited forms and responses, making it affordable for startups and small firms
- Customization: Comes with generous customization options including question types, conditional flows and branding elements for tailored forms
Cons
- Limited Advanced Features: Compared to its competitors, Youform lacks features like AI-survey creator and comprehensive analytics which is a deal breaker
- Integration Constraints: With a small list of integrations including Google Sheets and Slack, Youform doesn’t have a large list of integrations
Integrations
- Data Management: Google Sheets, Webhooks
- Communication: Slack
- Automation & Workflow: Zapier
- Scheduling & Appointments: Calendly, Cal.com, SavvyCal
- Analytics & Tracking: Google Tag Manager
Why Brands Use Youform
Youform is liked by brands for its simplicity and economical pricing. Brands can create and share basic feedback forms without a complicated system.
Youform vs SurveyMonkey Pricing
5. Jotform
Jot form is a pretty good form builder with a diverse template library. It’s ideal for startups that need sophisticated features like payment processing and conditional logic.
Key Features
- Drag-and-Drop Builder: The intuitive drag-and-drop interface allows users to create custom forms without the need for code
- Conditional Logic: Create personalized forms and surveys based on user input with conditional logic creating unique follows based on the responses
- Payment Processing: Accepts hassle-free payments in forms with 40+ payment gateway integrations like PayPal, Stripe, and Square making the process seamless
- Template Library: Offers more than 10,000 customizable templates for easy survey creation
- Mobile responsive: All forms and surveys are mobile responsive and work well on multiple devices; the Jotform mobile app also helps with offline forms and surveys with advanced features like kiosk mode
Jotform vs SurveyMonkey Feature Comparison
Pros
- Custom CSS Capability: If you want to customize forms and surveys, you can add custom CSS to personalize accordingly
- Generous Free Plan: Jotform’s free plan offers 100 monthly submissions and 5 active forms helping users experience the tool before opting for a paid plan
Cons
- Steeper Learning Curve: Users will have to go through an upward learning curve since advanced conditional logic and integrations aren’t easy to master
- Lacks advanced analytics: With basic reporting like form analytics(views and responses) and visual report builder(bar, pie, and submission grids), Jotform pales in comparison when it comes to advanced analytics
Integrations
- Payment Processing Integrations: Stripe, PayPal, Square, Authorize.Net, Braintree
- CRM Integrations: HubSpot, Salesforce, Zoho CRM, Pipedrive, ActiveCampaign, Zendesk, Freshdesk, Keap, Close, JobNimbus
- Data Management Integrations: Google Sheets, Airtable, OneDrive, Google Docs, Bloomerang, Google Contacts
- Automation Integrations: Zapier, IFTTT
Why Brands Use Jotform
Jotform offers flexible forms and surveys with payments and templates helping brands create complex form setups and eCommerce integrations.
Jotform vs SurveyMonkey Pricing
6. SurveySparrow
SurveySparrow helps you create personalized surveys with conversational flows to increase engagement rates. It's a good fit for brands requiring continuous feedback such as NPS and CSAT.
Key Features
- Conversational Surveys: Chat-like interface that helps in creating conversational and engaging surveys
- Reputation Management: Offers tools to manage and respond to negative customer feedback to monitor reputation and brand image
- Recurring Surveys: The platform allows scheduling of surveys periodically to ensure continuous feedback collection
- Multilingual Surveys: Create surveys in 50 languages to cater to your customer base accordingly
SurveySparrow vs SurveyMonkey Feature Comparison
Pros
- Native Branding: With white-labeling and customization options, brands can create brand cohesive surveys with custom domains and CSS
- Mobile-optimized design: All surveys are optimized for mobile, performing well across multiple devices and ensuring high response rates in areas with high mobility
Cons
- Small knowledge base and support: SurveySparrow is new compared to its other competitors—a reason why knowledge base and community support may not be as desired
- Expensive Premium Features: Preferred features like customized branding and scheduling recurring surveys are available only in the paid plans which might not be viable
Integrations
- CRM: Salesforce, HubSpot, Pipedrive, Freshsales
- Product Management: Productboard, Aha!, Roadmunk
- Customer Support and Communication: Intercom, Zendesk, Freshdesk, Slack
- Analytics and Reporting: Google Analytics, Tableau, Power BI
- Project Management and Collaboration: Jira, Asana, Trello
- Marketing Automation: Mailchimp, Klaviyo, ActiveCampaign
- Survey and Feedback Management: Typeform, JotForm, Wufoo
Why Brands Use SurveySparrow
SurveySparrow is used by brands for its conversational surveys, offline functions, and automation helping firms continuously collect feedback from their customers
SurveySparrow vs SurveyMonkey Pricing
7. Delighted
Delighted is a feedback platform created to track customer satisfaction metrics such as NPS, CSAT, and CES. It’s simple and performs sentiment analysis to uncover insights.
Key Features
- Survey Customization: Customize surveys for brand alignment, create personalized questions along with multilingual support for users
- Multi-channel surveys: Send surveys across multiple channels including email, web links, in-app prompts, and QR codes with automated scheduling and survey frequency
- Analysis and Reporting: Monitor real-time data via dashboard tracking NPS, CSAT, and CES metrics; Analyze trends and responses by segments to get targeted insights
- Team Collaboration: Make sharing easier with team members and assign role-based permissions for timely feedback while ensuring security
Delighted vs SurveyMonkey Feature Comparison
Pros
- Simple setup: The UI is simple and easy to set up thanks to its customizable templates for NPS, CSAT, and CES to create and collect customer feedback easily
- Data visualization: Real-time dashboards with coherent data visualization make it easier to interpret insights and spot trends over time
- Sentiment Analysis: Provides text analytics and trend analysis to effectively understand customer sentiments helping you identify repetitive patterns
Cons
- Limited to Satisfaction Metrics: Survey offerings are limited to NPS, CSAT, and CES which may not be suitable for companies needing diverse survey types
- Limited Customization: The conditional flow for questions isn’t as advanced as other tools which might be suitable only for general feedback collection
Integrations
- CRM: Salesforce, HubSpot, Pipedrive, Zoho Recruit, ClientSuccess, Kustomer, Planhat
- Communication and Collaboration: Slack, Microsoft Teams, Front, Intercom, Help Scout, Groove, Freshdesk, Zendesk, Gorgias
- Marketing Automation: Mailchimp, Klaviyo, ActiveCampaign, Blueshift, Autopilot by Ortto
- Analytics and Data Management: Segment, Heap, Fivetran, Stitch, EnjoyHQ, Geckoboard, Everywhere by SupporTrends, Zapier, Integromat, Tray.io, Webhooks
- Customer Support: MaestroQA, Chatdesk
- Project Management: Teamwork
- Forms and Surveys: Airtable, Google Sheets
- Reputation Management: G2
- Visual Feedback: LogRocket
- Data Integration: Fivetran, Stitch
- Customer Experience: Gladly
- Automation: Zapier, Integromat, Tray.io
Why Brands Use Delighted
Brands use Delighted for customer satisfaction metric surveys such as NPS, CSAT, and CES to gauge customer sentiments to improve retention.
Delighted vs SurveyMonkey Pricing
Check this out, before you leave: Delighted Alternatives
In the end….
While these 7 tools are worthy alternatives to SurveyMonkey, it's best to migrate to other tools only if you’re looking for—-detailed market research solutions with actionable insights.
With that in mind, if you feel that SurveyMonkey is not living up to expectations in terms of pricing and abilities, an alternative is the best answer.
It isn’t an easy decision to make. At Blitzllama, we might be able to help you out. Sign up for a demo and our team will be able to help you in the best possible way.
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