In-Depth: Blitzllama vs. Sprig

Want to understand how Blitzllama and Sprig compare? Here is what both tools offer:

Sprig is a feedback collection platform with in-product surveys, survey analysis, concept tests, and replays as primary offerings.
Blitzllama is a user research copilot for product teams, offering feedback collection tools (such as in-product surveys and concept tests) and AI-powered feedback monitoring tools (to search and prioritize insights across all feedback sources) on a single platform.

More specifically the top takeaways between the tools:

Blitzllama is less restrictive than Sprig for research. Sprig limits the surveys (often < 15) that you can launch, has fewer configuration options and integrations.
Blitzllama is more affordable (at least 30%) than Sprig while offering the same benefits, so higher tool ROI.
Blitzllama offers instant support over private Slack channels, chat support and calls.
Blitzllama combines feedback collection and monitoring on a single platform. This saves hours in managing half-implemented or disjointed tools.

Comparing Blitzllama and Sprig

1. In-Product Surveys

Blitzllama and Sprig started as in-product feedback collection tools for product and research teams. Both tools have event-based architecture and cohort-based targeting to launch surveys at the right moment and to the right user inside the product. Both tools support all major mobile and web platforms and have integrations with popular analytics (Mixpanel and Amplitude), customer data platforms (Segment and Rudderstack), and collaboration tools (JIRA and Slack).

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	Blitzllama	Sprig
Delivery platforms Android, iOS, Web, React Native, Flutter, Links	✔	✔ Only Web and Links in Free & Starter plan. No Flutter support.
Question types Choices, Ratings, Open Text, Prompts	✔	✔
Unlimited surveys	✔	✘
Unlimited responses	✔	✔
UI/UX Customization Advanced configurations to match the survey look and feel to your product’s branding.	✔	✔ Only in Enterprise plan
White labeling Remove Blitzllama or Sprig branding in paid plans.	✔	✔ Only in Enterprise plan
Custom survey generator Generate a custom survey designed to answer your specific product questions.	✔	✔
Templates Survey templates built by top product teams and experts.	✔	✔
Multilingual support Launch surveys in multiple languages and personalize language to users’ preference.	✔	✔ Only in Enterprise plan

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2. AI Analysis and Monitoring

Blitzllama and Sprig analyze survey response data to uncover insights, themes, and trends. Their core offerings encompass the automation of custom survey creation for gathering targeted feedback, leveraging AI for instant analysis and insights, providing a centralized repository of significant product opportunities, and facilitating the easy sharing of these insights.

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While Sprig focuses exclusively on AI analysis of survey data, Blitzllama extends its capabilities to include chat support conversations (by connecting to platforms like Intercom, Freshdesk, etc.) and app store reviews. This is important as it allows for the real-time identification of product issues and opportunities across all customer interaction points. Such a comprehensive approach helps teams in understanding user needs and prioritizing their product roadmap more effectively, based on a more detailed understanding of users' needs.

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	Blitzllama	Sprig
Text categorization AI-powered automatic categorization of open-text responses.	✔	✔
Aligned taxonomy Categorization models generate topics that are aligned with your product’s taxonomy.	✔	✔
Survey insights Cross question and user-attribute correlation analysis to identify patterns in survey data.	✔	✔
Response translation Automatically translate multilingual responses into English.	✔	✔ Only in Enterprise plan
Custom dashboards Segment feedback using various filters and create custom dashboards.	✔	✔
Analyse all forms of feedback Generate insights from chat support conversations and app store reviews.	✔	✘
AI chatbot Ask custom questions about each survey and get recommendations.	✘	✔
Search Search across all feedback data and get AI-powered analysis around customer pain points and product opportunities.	✔	✘
Prioritise All requests and issues across all feedback sources is automatically prioritised to help plan sprints and roadmaps.	✔	✘

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3. Concept Tests

Blitzllama's concept tests streamlines design validation and usability testing before development, ensuring products meet user expectations and reduce rework. It supports design teams with scalable, unmoderated user testing, leveraging integrations like Figma for efficient design iterations and browser-based testing for comprehensive feedback.

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	Blitzllama	Sprig
Concept and prototype tests Conduct unmoderated concept tests to validate/falsify designs before development.	✔	✘
Design integrations Embed prototypes built on Figma, Adobe XD & other popular tools.	✔	✘
Mobile and web compatible Browser-based testing compatible with mobile and web devices.	✔	✘

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*As of March 1st, 2024, it appears that Sprig has discontinued its concept tests feature based on the absence of any references to concept tests on their Products webpage or within their Documentation.

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4. Integrations

Blitzllama and Sprig both offer a wide range of integrations, but only Blitzllama offers all integrations irrespective of the pricing plan. Below is snapshot of integrations, see our documentation for a full list of Blitzllama integrations.

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	Blitzllama	Sprig
Import Import cohort and user attributes	✔	✔ Only some in non-Enterpise plans.
Export Export response data	✔	✔
Webhooks Export response and survey-level data in real time to your systems	✔	✔
CSV Create user cohorts, upload user attributes and download response data.	✔	✔
Google Sheets Sync surveys responses with your chosen Google Sheets.	✔	✘
Mixpanel Import user cohorts and export response data.	✔	✔ Cohort sync is not supported.
Amplitude Import user cohorts and export response data.	✔	✔ Cohort sync is not supported.
Zapier Export response data and build custom workflows.	✔	✔
Segment Sync Segment Event and Group calls, and export response data.	✔ Supports Group call and exporting responses.	✔
Rudderstack Sync Rudderstack Groups calls and export response data.	✔	✔ Only in Enterprise plan
Slack Updates on new responses and daily summaries.	✔	✔ Only response updates

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5. Support

Blitzllama stands out for its immediate customer support and rapid product updates.

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Praveen, Tech Architect at smallcase, praises the support experience: "It was a pleasure working with the Blitzllama team for our in-product survey integration. Not only were they very fast in their responses but also incorporated a lot of changes in the platform to ensure a smooth integration. Whenever we had a question or needed assistance, the team was there to help promptly, ensuring a smooth experience from start to finish!".

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	Blitzllama	Sprig
Email support	✔	✔
Chat support	✔	✔
Private Slack channels 1:1 Slack channels to quickly respond to any product or integration questions and collect feature requests.	✔	✔ Only in custom Enterprise plans
Installation and setup Custom setup plan (event setup, etc.) to match your use cases with optional live support.	✔	✔ Only in Enterprise plan
Onboarding and training Product demos, calls to setup your use cases, and training your team to make the most of the tool.	✔	✔ Only in Enterprise plan
Roadmap acceleration Prioritise features that are critical for your use cases.	✔	✘

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6. Pricing

Blitzllama’s plans are cheaper and more generous in terms of features than Sprig’s. Sprig’s plans are more restrictive, for example the limits on survey that can be launched. Many of Sprig’s customization features, support and integrations are only available at the opaque Enterprise plan.

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	Blitzllama	Sprig
Free plan	✔	✔ Highly restrictive
Team or starter plans First paid plans of Blitzllama and Sprig.	$75/month for 25k MTU and unlimited surveys	$199/month for 25k MTU and 2 surveys
Free trials Free trial of the paid plans to help your team build confidence and test out use cases.	✔	✘
Unlimited surveys	✔	✘
Delivery platforms Android, iOS, Web, React Native, Flutter, Links.	✔	✔ Only Web and Links in Free & Starter plan. No Flutter support.
Integrations Sync with cohorts and events with popular tools.	✔	✔ Only in Enterprise plan
UI/UI customization Advanced configurations to match the survey look and feel to your product’s branding.	✔	✔ Only in Enterprise plan
Support Immediate support over all channels.	✔	✔ Only in Enterprise plan
Unlimited team members No limits on team members or seats that you can add to the account.	✔	✔
Unlimited projects Create unique projects for each app and environment combinations.	✔	✔ Limited

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Frequently asked questions

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1. What mobile and web platforms does Blitzllama support?

Blitzllama is compatible with all major mobile and web platforms, including Android, iOS, React Native, and Flutter for mobile, as well as React and Google Tag Manager for web platforms. Additionally, Blitzllama can be effortlessly integrated into Shopify and Webflow websites.

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2. Does Blitzllama offer free trials?

Yes, Blitzllama offers free trials lasting 30 to 45 days. During this period, our engineering team provides support to ensure quick and easy implementation with minimal effort required from your side. They also collaborate with your team to prioritize and test the top 1-2 use cases.

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3. How long does it take to implement Blitzllama?

The integration of Blitzllama, including setting up SDKs, configuring events (survey triggers), and conducting tests, typically takes between 1 to 2 hours for each platform.

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4.What is the best way to explore Blitzllama?

We suggest scheduling a product demo to best explore Blitzllama. In a short 15-minute demo, we'll show you a fully configured account, address any questions, and outline the next steps, such as proceeding with free trials and discussing potential use cases.